Guide : To the cancellation policy of Aeromexico

Aeromexico has a dedicated customer service team to handle cancellation claim and inquiries. Passengers can submit their claims online, by phone, or in person at an Aeromexico ticket office or airport counter.

AeroMexico flight cancellation policy aims to strike a balance between providing flexibility to passengers while maintaining operational planning.  The airline tries to minimize inconvenience and accommodate passenger need in the event of voluntary or involuntary cancellations  by them. Passengers are encouraged to familiarize themselve with the policy detail to make informed decisions and understand their rights when changes to their travel plans become necessary for them. AeroMexico flight cancellation policy aim to strike a balance between providing flexibility to passenger while maintaining operational efficiency. Passengers are encouraged to familiarize themselves with the policy detail to make informed decisions and understand their rights when change to their travel plans become necessary.


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